El Paso County ambulatory Medicaid transportation service change

  • Effective August 25, 2026: MedRide will discontinue ambulatory Medicaid transportation services in El Paso County.
  • Medicaid wheelchair transportation in El Paso County will continue as scheduled.
  • Ambulatory Medicaid service continues in all other Colorado counties MedRide currently serves.
  • Our call center remains open for scheduling, questions, and trip changes.
  • This change follows ongoing statewide Medicaid reimbursement rate reductions and rising transportation costs.
  • This is not a decision MedRide has taken lightly.

Explore NEMT partnerships with MedRide.

Healthcare staff and a transportation provider shaking hands outside or a medical facility

MedRide partners with more than 40 hospitals, clinics, and healthcare providers across Colorado to deliver safe, reliable non-emergency medical transportation (NEMT) for patients traveling to and from medical appointments. Whether you need a dedicated primary transportation solution or supplemental backup support for your existing fleet, our flexible services scale to meet your operational needs. We work directly with each facility to customize service plans and negotiate contract rates based on volume, scheduling, and care requirements.

Or Dial 719-867-5474

Healthcare staff and a transportation provider shaking hands outside or a medical facility

NEMT Business Agreement Benefits:

  1. Agreements with MedRide require no obligation or financial risk
  2. There is no required trip quota for our partners
  3. Once signed, MedRide partners receive locked-in pricing for the length of their contract
  4. Contracted clients receive priority scheduling with our dispatch teams
  5. Partners gain exclusive access to our customer service team
  6. Our dedicated implementation team makes integration with your existing processes easy
  7. Monthly customized invoicing is available to our contracted partners
  8. Our company also offers quarterly reporting for simplified budgeting and planning
  9. Facility marketing opportunities, including social media cross-promotion, events, and even marketing within our vehicles
  10. Our resolutions team is readily available to partners for additional support

MedRide Trusted Partners:

A map of MedRide network coverage in CO, and national non-emergency medical transportation partners

Wondering if a MedRide partnership is right for you?

Although we offer contracts as a way to help streamline your transportation services, some facilities & providers prefer to handle things on an as-needed basis instead. If you would prefer to reach out and schedule your transportation manually, that works too. Our transportation hours are 24/7 and can be scheduled below: