Starting July 1st, statewide NEMT rate reductions may cause longer hold times. ● For faster service, use the Online Order Form on our Medicaid Rides page. ● Private pay and non-Medicaid services are not affected. ● Thank you for your patience.

Book a Medicaid Ride Online

Medicaid transportation Coloradans trust.

Before scheduling a Medicaid NEMT ride, please review our service area map and general guidelines below. After verifying your eligibility, please click the button below or at the bottom of the page to fill out a ride request online.

For general questions, please see our FAQ Page.

MedRide’s NEMT services are NOT available for: running errands, completing job interviews, or completing other paperwork.

However, we can now provide transportation to pick up your prescriptions.

Medicaid Members:

Please Note These Important Scheduling Rules Below!

Online ride requests submitted Monday-Friday require at least 24 hours’ notice.
Online ride requests submitted on Saturday or Sunday will NOT be processed for trips occurring on a Monday.
All Monday trips must be submitted online by no later than Friday at 5:00PM.
Online ride requests submitted on Saturday or Sunday for trips occurring on Tuesday-Friday require at least 48 hours’ notice.

Please note that submitting your ride request online does not guarantee your ride will be approved, because our team must first verify Medicaid Member Eligibility. Also, our ride request form and all Medicaid transportation information on this page are subject to change, as we receive continual legislative updates from the State of Colorado and Medicaid.

Medicaid NEMT Service Area

MedRide services the following Colorado counties for qualifying Medicaid transportation:

Accessibility Companion Text for the Medicaid Service Area Map:
Counties restricted to contracted facilities and private pay clients only, per a Broker in these counties:
Larimer, Weld, Boulder, Broomfield, Denver, Adams, Arapahoe, Jefferson, Douglas.
MedRide can accept Medicaid ride requests in all other Colorado counties.

STEP 1

Check your eligibility for NEMT.

In order for a patient to be eligible for Colorado’s NEMT transportation services, they must first match all of the following criteria:

Be a current Colorado Medicaid patient through Health First Colorado (Colorado’s Medicaid Program)
Requests for transportation must be for a Health First Colorado covered service and to a covered Health First Colorado provider
Be determined not to have access to any other means of transportation, including free public transportation options
Require Non Emergency, Medicaid eligible transportation. In the case of an Emergengy, please dial 9-1-1 instead.
MUST NOT BE ENROLLED in any exclusionary program:
- Cannot Be a Qualified Medicaid Beneficiary (QMB)
- Cannot Be a Special Low Income Medicare Beneficiary (SLMB)
- Cannot Be a Medicare Qualifying Individual-1 (Ql-1)
- Cannot Have Emergency Medicaid (EMS) and Reproductive Health Plan Coverage
- Cannot Have an Old Age Pension – State Only (OAP – state only)

NOTE: CHP+ is not a Medicaid program and therefore is not an eligibility group for our NEMT services.

If you meet the state criteria listed above with no exceptions, please move further down the page.

STEP 2

Gather your personal information.

Once you determine your eligibility, have reviewed our service area map, and before scheduling your Medicaid transportation, please have the following information ready on hand:

Your HealthFirst Colorado ID Number (Medicaid ID#), First and Last Name, and Date of Birth
The Pick-Up Address where we will be picking you up to begin your Medicaid transportation ride
The Doctor’s Name & Address, as well as a good Telephone Number for confirmation of your medical appointment
The Date & Time of your scheduled medical appointment or service
If your destination is over 25 miles from your pickup location, the state of Colorado also requires you to fill out a 25+ Miles Form per appointment location. If this applies to you, please click the button below to download the latest form from the state’s website, completely fill out that form, and then email it to Applications@MedRideCo.com or send it to MedRide via Fax at 719-545-0499.

STEP 3

Schedule your Medicaid ride today!

As soon as you have completed all of the steps listed above to verify your eligibility, the pick-up location, and have gathered and or sent all of the required documents to us, please use the button below to reach out directly to our team and schedule your Medicaid transportation.

Or, if you still have any questions or confusion at all about the process that is not addressed here, please see our FAQ page for more details that may help you decipher your eligibility, or answer any other questions that you may have. If all else fails, our professional scheduling team can help answer your questions as well, by simply clicking on the button below, or calling our main office number directly to schedule your Medicaid ride.

Or Dial: 719-545-3333