Accessibility Statement
General Commitment to Accessibility
At MedRide, we are dedicated to providing reliable, safe, and accessible non-emergency medical transportation (NEMT) and student transportation across Colorado. Our commitment to accessibility extends beyond our specialized fleet of ambulatory and wheelchair-accessible vehicles—it includes our digital presence.
We strongly believe that every person has the right to live with independence, dignity, equality, and comfort. We are actively working to ensure that our website is designed and maintained to be accessible to everyone, including individuals with disabilities.
Accessibility Standards We Strive For
To help make the MedRide website a positive and accessible experience for everyone, we use the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Conforming to these guidelines also helps make web content more user-friendly for all people, regardless of ability or technology.
Ongoing Digital Improvements
While we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website simultaneously. Our digital platform is continuously reviewed and updated to improve user experience and remove potential barriers.
Please note that our website may contain links to third-party platforms (such as maps, insurance portal links, or external form-builders) that are outside of our direct control. We encourage these providers to meet the same digital accessibility standards that we demand of ourselves.
We Are Here for You (Contact Us)
If you are experiencing difficulty with any content on the MedRide website, require assistance with any part of our site, or wish to report an accessibility barrier, please reach out to us. We are committed to providing alternative formats and assisting you directly.
You can contact our team using the following methods:
Phone: (719) 545-3333
Alternative Phone: (719) 867-5474
Mailing Address: MedRide LLC, 6005 Delmonico Drive Suite 200, Colorado Springs, CO, 80919
When contacting us, please specify the web page or specific element you are trying to access, and we will make every reasonable effort to make it accessible or provide the information to you through an alternative method.